Tuesday, November 30, 2004

American Quality Management Mall

It's rare that something comes along that fits into a business blog and a religious blog, but this one fits. What in the world has happened to us? It's almost unimaginable that these statistics would be true, but they're from a reliable source. Read it and weep.

Laurie Jaramillo, President of Teamspringboard writes for the American Quality Mall:


"Recent surveys show the continued decline in ethics and workplace readiness of our graduating teens and young adults. Results of ethics surveys conducted at the high school level clearly indicate that an overwhelming majority of students lie, cheat and steal.

"Retailers who consistently utilize a young adult workforce, attribute an alarming 46% of their yearly losses to the unethical practices of their employees. Why are these young adults seemingly responsible for such large profit losses? Let’s look at some possible reasons. In a recent survey which included 25,000 employed high school students, 67% percent said they had cheated on exams, 27% admitted to stealing from their employer within the last 12 months and 40% said they would lie to be promoted or get a better job. They are confused and seem to have a misplaced notion that ethics have no place in the working world. Some honestly believe that if they lie, cheat and break the rules, they are more likely to succeed.

"Surprisingly, these students still believe they have good ethics. When asked to rate their character, the majority gave high appraisals of themselves, and rated their character higher than their peers."

So, what's the solution? According to Jaramillo, it's training. Specifically, it's ethics and workplace skills development. She says that increased job training can boost productivity as much as 22%. And, a focused approach that includes jobs skills, ethics, and behavior management, followed by on-going coaching, can increase productivity by nearly 90%.

What about the cost? "Keeping your employees honest, productive and living the company vision has dramatic effects on your bottom-line. The money spent on training is returned three fold with increased sales through productivity, decreased employee fraud, reduced absenteeism, improved communications and less employee turnover."

Read the entire article at: American Quality Management Mall

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